Continued Resiliency

Continued Resiliency

The eighth point on the star quilt includes: 

• case closure 
• post-employment services 
• job satisfaction 
• giving back to the community 

Reaching the eighth point of the star quilt does not signal the end of the TVR journey. Person-centered planning and the comprehensive assessment (“Great Eight”) remain crucial. When discussing continued resiliency with the participant, encourage them to reflect on their comprehensive assessment and share their thoughts on their unique strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choices. 

Case closure may occur at any time during the TVR journey due to lack of participation, ineligibility, insufficient progress, lack of available resources, or achievement of a successful employment outcome. The decision to close a case is made by the TVR counselor after fully consulting with the participant. The TVR counselor will inform the participant, in writing and, if necessary, through other communication methods based on the participant’s informed choice.  

When the case is closed due to ineligibility, the notification will include the ineligibility determination and the process for addressing any grievances. The counselor will also provide information on available services from the Client Assistance Program (CAP). If the ineligibility is due to the participant’s decision not to pursue, or their inability to achieve, an employment outcome, the TVR counselor will refer them to other programs that may better meet their needs. The TVR counselor must review any ineligibility determination based on the participant’s incapacity to achieve an employment outcome at least annually, or within 12 months. This review is not required if the participant has refused it, is no longer available, or if their medical condition is rapidly progressive or terminal. 

A case record will not be closed before determining eligibility, unless the applicant refuses to participate in or is unavailable for the necessary eligibility assessment after reasonable attempts to contact them.  

For successful employment outcomes, the participant must maintain employment for a minimum of 90 days to ensure job stability prior to case closure. In the case of supported employment, this includes maintaining employment for at least 90 days after transitioning to extended services and achieving stability in the work setting. At the end of the required period (no less than 90 days), the TVR counselor and the participant will evaluate whether the employment outcome is satisfactory. Both should agree that the participant is performing well in the job. The TVR project must confirm in the case record that the participant is earning at least the minimum wage and that their compensation, including wages and benefits, is comparable to what is paid for similar work by non-disabled employees. 

Post-employment services are designed to help participants maintain their job, be rehired, or advance in their employment after completing the IPE. These services address unexpected challenges that may jeopardize the participant’s employment. When developing the IPE, include a statement about any anticipated post-employment services needed once the participant begins working. Post-employment services should be limited in scope and duration and should not be overly complex or comprehensive. If they are, consider opening a new participant case record. Post-employment services require an IPE amendment, but a re-determination of eligibility is not necessary. Counseling and guidance remain essential during the post-employment phase, just as they are during other stages of the TVR process. 

Respect means more than kindness or courtesy; it requires honoring the knowledge, traditions, values, worldviews, and cultural integrity of Indigenous communities. Indigenous worldviews emphasize collective responsibility, understanding, and healing. A central value holds that those who benefit from services also have a responsibility to give back: “One cannot take without giving.” Upholding this principle is essential to building sustainable partnerships and ensuring TVR services honor Tribal members with disabilities and their cultures.